The Florida Hotel & Conference Center in the Florida Mall

Parking onsite was large and secure. I was concerned that we were in a mall, but there was security present and cameras, overall I felt very safe. You needed a room key to get to the room for added security. The location was in the mall was very unique and it worked, the mall had a great variety of food and had the crayola experience for kids. It was also close to the airport and science museum.

The position of this hotel was perfect for us, everything we wanted was in the shopping centre. The transport system was so close and enabled us to get to where we wanted to go. Cab service was so quick, just had to ask the porter for a taxi and one was ordered within seconds. The staff at the counter always went above and beyond to help in any way they could. They were always so friendly. The breakfast was nice with a healthy option and the service was always very warm and welcoming. We loved the gym, the pool, hot tub, and cleanliness of this property.

I liked that there was a designated seated smoking area right out front. I also liked having a Starbucks in the lobby. I also had a chance to meet Jeff the GM in the elevator it was nice to chat with him for a minute, and for him to say Thabk You for staying with us. Not enough properties, thank their guests.

Great hotel, we were pleasantly surprised how quiet it was considering you are attached to one of the largest malls in Florida. We were right by the elevators but they have a sound barrier! Every hotel you should be using this design! Loved the security too, can't get to the rooms without a card key because your card key activates the elevator. The coffee in the room sucked. A brand name K-Cup please, especially for the price of this hotel. Loved how many restaurants were available right in the Mall so it made it very enjoyable to stay. We would stay again if we were going out of Sanford airport (which we were). Not very close to Disney it's half and hour away. But the location to the airport and downtown Orlando is great.

The room was comfortable and clean. At check in the valet outside and the gentleman at check in both very kind and helpful. We ran int the same gentleman later and he helped us find a place to eat and remembered our name! Loved his commitment to making our stay special.