The position of this hotel was perfect for us, everything we wanted was in the shopping centre. The transport system was so close and enabled us to get to where we wanted to go. Cab service was so quick, just had to ask the porter for a taxi and one was ordered within seconds. The staff at the counter always went above and beyond to help in any way they could. They were always so friendly. The breakfast was nice with a healthy option and the service was always very warm and welcoming. We loved the gym, the pool, hot tub, and cleanliness of this property.
Sienna
August 2024
I liked that there was a designated seated smoking area right out front. I also liked having a Starbucks in the lobby. I also had a chance to meet Jeff the GM in the elevator it was nice to chat with him for a minute, and for him to say Thabk You for staying with us. Not enough properties, thank their guests.
Brandon
January 2025
The front desk staff was great. The gentlemen who helped with carrying bags, parking, retrieving our car, getting us a hotel wheelchair -- they treated us like royaly.
Vance
April 2024
Great hotel, we were pleasantly surprised how quiet it was considering you are attached to one of the largest malls in Florida. We were right by the elevators but they have a sound barrier! Every hotel you should be using this design! Loved the security too, can't get to the rooms without a card key because your card key activates the elevator. The coffee in the room sucked. A brand name K-Cup please, especially for the price of this hotel. Loved how many restaurants were available right in the Mall so it made it very enjoyable to stay. We would stay again if we were going out of Sanford airport (which we were). Not very close to Disney it's half and hour away. But the location to the airport and downtown Orlando is great.
Christina
February 2024
The room was comfortable and clean. At check in the valet outside and the gentleman at check in both very kind and helpful. We ran int the same gentleman later and he helped us find a place to eat and remembered our name! Loved his commitment to making our stay special.
Janice
December 2023
Upscale. Excellent location. I love that the mall is connected. If the weather is bad, just go back to the hotel and go shopping and eat out . Easy in and out- close and well lit parking. They make you feel just as important as other guests . No hesitation to assist and resolve issues.
Vanessa
August 2022
Loved the fact the hotel was attached to the mall. The pool was a great way to relax after all the shopping. Staff were friendly.
Dorothy
November 2023
Nice room, EV parking!, free bottled water in the room.
Rosa
April 2023
Location. Convenient. After two weeks of family vacation from Caribbean to east coast our last stop before heading home was Orlando. No need to get out of hotel. They have all the stores and restaurants. Every one staffed there are super nice and the cricket bar staff super nice shout out to Daniel who was super nice and welcoming! Several of the guests are flight attendants but no need to worry if you are with family this hotel is definitely family friendly. I knew about Starbucks but what impressed me the most was Chic fil a!!!! Wow! So definitely will recommend this hotel to friends and family.
Nancy
August 2023
Room was clean and accessible. An adequate amount of toiletries were provided. Various USB charging ports around the room and close enough to the bed. Very nice bright lighting in the bathroom made it easy to groom.
Alexander
November 2023
Reservations:
+1-833-728-2041